Terms of service
Last modified: November 19, 2025
Please read carefully this Terms of Service before visiting WarmLiving website at the following URL: www.warmlivingshop.com (the “Site”).
Acceptance & Updates
By browsing on our Site, you acknowledge that you have read and agree to abide unreservedly by the following Terms of Service. IF YOU DO NOT WANT TO BE BOUND BY THESE TERMS OF SERVICE, DO NOT ACCESS THE SITE. WarmLiving reserves its right, in its sole discretion to update these Terms of Service at any time. The updated Terms of Service will be deemed accepted upon any further use of our Site. WarmLiving is not responsible for any misuse of the service.
Purchase Restrictions
Currently, the following countries/regions do not support purchasing and delivery services: Democratic People’s Republic of Korea (North Korea), Democratic Republic of Congo, Iran, Libya, Republic of Cuba, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, and Yemen.
Limitation of Liability
The information contained on our Site are as accurate and reliable as possible, and periodically updated, but can contain inaccuracies or mistakes. If you notice any errors, deficiencies or inaccuracies, or what appears to be a malfunction, please report it by email at support@yasrs.com by describing the issue as precisely as possible (defective web page, undertaken actions, type of OS and browser used, etc.). To ensure accuracy and avoid potential discrepancies caused by browser translations, please refer to the original English version of our website’s terms of service regarding prices and discounts.
Our maximum liability to you for any loss or damage arising out of any order placed on our website shall be limited to the total price of your order. WarmLiving makes no warranties or representations of any kind regarding the website, its functions and content, and does not warrant that the website, its functions and content will meet your requirements or expectations.
Your purchases
If you want to order products via the Site, you must also read and agree to our Customer Policies on Returns, Shipping and Exchanges.
Your transactions on the Site are protected, and we do not store your credit card information.
When products are on sale or under any other promotions, the offer is only available on our Site. Offers are not redeemable for cash or credit, and not available on prior purchases. Any offer is subject to change without notice.
We guarantee all of our products against manufacturer’s defects for one year from the purchase date. As our products are designed for their intended purpose and made in compliance the highest standards in the industry, our warranty applies only to those defects that appear during the intended use of the product. Even if our products fill the highest standards of manufacturing and are well taken care of, normal wear and accidents are inevitable. Thus, the warranty does not apply in case of normal or excessive wear, or in case of accidental breaking. To process a warranty claim, a proof of purchase will be required. For more information, please visit our Customer Service Portal.
Registration
In order to access certain features of the Platform, you may be asked to register for and create an account. As part of the registration process, you may be prompted to confirm your agreement to these Terms, and may then be asked to select or submit a user name and password. You may also be required to provide us with certain information about yourself including some types of personally identifiable information, including your legal name, phone number, address, email and address. It is important that you provide us with accurate, complete and up-to-date information for your account and you agree to update such information to keep it accurate, complete and up-to-date. If you do not, we might have to suspend or terminate your account. You are responsible for ensuring that your password and account login are kept secret, safe, and secure at all times. WarmLiving will not be held responsible or liable for any misuse of your account in the event that a third party has access to and uses your password and account login in any way. You are responsible for all activities that occur under your account, whether or not you know about them. When placing an order through the Platform, you will be required to provide other personal information, such as shipping address, billing address, and payment details. Additional information may be collected by WarmLiving or its third party providers at this time for security and anti-fraud purposes. You represent that the personal information you provide to us via the Platform is true, valid, complete and up-to-date in all respects, and you confirm that you are the person referred to in the shipping (unless the item is a gift) and billing information provided. Should any of the information you provide on the Platform change, please log in to your account and update such information directly on the Platform.
General Restrictions on Use
You agree to use the Platform only for purposes that are permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Platform and products purchased from the Platform for your non-commercial, non-exclusive, non-assignable, non-transferable and limited personal use, and for no other purposes. You will not (and will not attempt to): — Access any of the online features of the Platform by any means other than through the interface that is provided by WarmLiving, including: (i) access, tamper with, or use non-public areas of the Platform, WarmLiving computer systems, or the technical delivery systems of WarmLiving providers; (ii) attempt to probe, scan or test the vulnerability of any WarmLiving system or network or breach any security or authentication measures; or (iii) avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by WarmLiving or any of WarmLiving providers or any other third party (including another user) to protect the Platform; — Gain unauthorized access to WarmLiving computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Platform, or WarmLiving networks and computer systems; — Access any of the online features of the Platform through any automated means or with any automated features or devices (including use of scripts or web crawlers); — Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes; — Reproduce, mirror, duplicate, copy, sell, trade, or resell any aspect of the Platform or products purchased from the Platform for any purpose; and –- Reproduce, duplicate, copy, sell, trade or resell any products or services bearing any trademark, service mark, trade name, logo or service mark owned by WarmLiving in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.
Content
As between you and WarmLiving, WarmLiving owns or licenses all information and materials, including logos, designs, titles, phrases, product names, images, illustrations, icons, photographs, and the copyrights, trademarks, service marks, trade dress, and other intellectual property rights associated therewith, in or made available through the Platform (“Platform Content”), as well as the selection, coordination, arrangement, and organization and enhancement of the Platform Content. All Platform Content is protected pursuant to copyright, trademark, patent, and other applicable laws. You agree not to remove or alter any copyright notice or any other proprietary notice on any Platform Content. As between you and WarmLiving, all names, trademarks, symbols, slogans, or logos appearing on the Platform, products, or Site are proprietary to WarmLiving or its affiliates, licensors, or suppliers. Under no circumstances will you have any rights of any kind in or to the Platform Content, other than the right to use the Platform Content in accordance with these Terms. Certain features of the Platform may allow you to contribute feedback and other information to the Platform for access, use, viewing, and commentary by other users of the Platform (collectively, “Comments”). By posting Comments, you represent that you have the full legal right to provide the Comments and that use of the Comments by WarmLiving on the Platform, and all other persons and entities, will not: (a) infringe any intellectual property rights of any person or entity or any rights of publicity, personality, or privacy of any person or entity, including as a result of your failure to obtain consent to post personally identifying or otherwise private information about a person; (b) violate any law, statute, ordinance, regulation, or agreement; (c) constitute disclosure of any confidential information owned by any third party; or (d) constitute content that is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” Upon your submission of Comments or other material or information to WarmLiving, and in consideration of your use of the Platform and other good and valuable consideration which you acknowledge, you grant WarmLiving a worldwide, perpetual, irrevocable, transferable, license to access, use, publish, adapt, translate, distribute, reproduce, display, modify, create derivative works based upon, and sublicense the Comments, all without any compensation to you whatsoever; and that you will indemnify WarmLiving for all claims resulting from content you supply. WarmLiving has the right but not the obligation to monitor and edit or remove any activity or content. WarmLiving takes no responsibility and assumes no liability for any content shared by you or any third party through the Platform. For avoidance of doubt, WarmLiving shall be under no obligation: (1) to maintain any Comments in confidence; (2) to compensate you in any way for your Comments; or (3) to respond to any Comments.
Indemnity
You agree to indemnify, hold harmless and, at WarmLiving request, defend WarmLiving and its officers, directors, members, employees, agents, affiliates, licensors and suppliers, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the Platform; (ii) your violation of any of these Terms; (iii) your violation of any third party rights, including without limitation any copyright, intellectual property, or privacy rights; or (iv) the use by any other persons accessing any Platform using your account or account login. This defense and indemnification obligation will survive these Terms and your use of the Platform. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, and you shall cooperate in all reasonable respects in such defense.
Site Transactions
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
Limitation of Liability
Given the unpredictability of technology and the online environment, WarmLiving does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. WarmLiving shall not be liable for damages of any kind related to your use of or inability to access this website.
Inaccuracies
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on WarmLiving may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in the merchandise price, item availability, or any other categories which in any way might affect your order. Please be aware that we present our content ‘as is’ and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a WarmLiving product is listed at an incorrect price due to photographical error or typographical error, WarmLiving shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. WarmLiving shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, WarmLiving shall issue a credit to your credit card account in the amount of the incorrect price.
Availability
At WarmLiving, we go out of our way to select the kind of distinctive merchandise for which our brand is recognized. When an item featured on WarmLiving is no longer in stock, we make every attempt to remove that item from the website in a timely manner. Should you have any questions concerning the availability of a particular item, please contact us at support@yasrs.com.
Colors
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.
Correspondence
Although we will make every effort to respond quickly to applicable email messages, WarmLiving is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding WarmLiving, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through WarmLiving shall become and remain the property of WarmLiving. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
Assignment
WarmLiving shall have the right to assign this Agreement (including all of our rights, titles, benefits, interests, and obligations and duties in this Agreement) to any of our affiliates and to any successor in interest. WarmLiving may delegate certain of WarmLiving rights and responsibilities under this Agreement to independent contractors or other third parties, provided that your rights under this Agreement are not reduced. You may not assign, in whole or in part, this Agreement to any person or entity.
Governing Law and Venue
Any dispute, claim or controversy arising out of or relating to these Terms or the Platform shall be governed by, construed and enforced in accordance with the laws of Hong Kong. If your local law requires that consumer contracts must be construed in accordance with local law and enforced in the courts of that jurisdiction, then these Terms will not apply to you to the extent that local law conflicts with these Terms.